​How Do I Place An Order?

 

you can place your order directly from our website, or you can call (661) 593-9391 or email us at sales@skyheartgems.com 

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​How Do I Place A Special Order?

 

you can email us with your request including a picture and sizes for the items you need to special order (It is preferable if you can mail us an actual sample). 

As soon as we receive the picture or the actual sample, we will get you a quotation from our partners factories and email it to you.

If you decided to proceed with production the items, then a deposit of 35% will be required before we start production. balance of the total amount of the order will be required when order is ready to ship to you.

 

How do I Pay for my order?

 

When you order directly from our website you can check out with our secure payments options on the website.

 

When you order by phone or by email. the you can provide us with the best payment method you prefer. We accept Credit Cards Payments, Checks, Cash, PayPal, Direct bank deposit, and Wire transfer.  

 

​Is your website ordering Secure has payment options?

 

Yes our website is secured for ordering online and has payments methods options like Credit Cards and PayPal

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Returns & Refunds?

 

Please Check our Shipping & Returns Policy page.

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For any other questions, Please contact us by phone 661-593-9391 or by email at sales@skyheartgems.com